- 1.Introduction
- 1.1.The users ("User", "you" or "your") use (both as unregistered user and registered user) of our website and services is subject to the terms of this privacy policy ("Privacy Policy").
- 1.2.By using our website and services, you signify that you have carefully read, understood, and agree to be bound by this Privacy Policy. If you disagree with any of the terms of this Privacy Policy, you must refrain from using our website and services.
- 1.3.This Privacy Policy may be altered, edited, amended, modified, reviewed, revised, or substituted by the Company at any time with or without prior notice and users are requested to read the Privacy Policy before using or accessing our website and services. Please check this page regularly to ensure you are familiar with the latest version of the Privacy Policy.
- 2.Collection of Information
- 2.1.For the purpose of this Privacy Policy, the term 'User Information' includes the user's personal information that can be used to uniquely identify or contact a single person, collected by the Company to provide specific services to the user through our website.
- 2.2.The User Information collected by the Company inter alia include the following:
- a.Personal Information: In order for you to use certain features of our website or our services, you will have to register with us, which requires you to provide certain personal information such as your name, phone number, e-mail address, password, zip code and certain sensitive personal data or information such as passwords, credit card details, debit card details, bank account information, any other payment instrument details, and the like.
- b.Cookies Data: Cookies are small files that the website transfers to your computer's hard drive through your web browser (if you allow it) that enables the website to recognize your browser and capture and remember certain information. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites / applications, if you turn your cookies off, some of the functionalities on our website may not function properly.
- c.Web Analytics: The Company may use third party web analytics services to track and analyze your interaction with our website and services, such as mouse clicks / screen taps, mouse movements, scrolling activity as well as any text that you choose to type into the website. The Company uses this information to enhance your experience.
- d.Transactional Data: All transactional data, such as intra website searches, orders placed, orders cancelled, payment modes chosen, number of visits, etc., is collected and used to ensure a better service.
- e.Traffic Data: The Company tracks certain information about your visits to our website. The information that is tracked includes information such as: (a) IP addresses; (b) domain servers; (c) types of computers system accessing our website; (d) types of web browsers used to access our website; (e) referring source which may have sent you to our website URL; and (e) other information associated with the interaction of your browser and our website.
- 2.3.The user has an option not to provide the aforesaid User Information if he/she wishes not to avail any services, trials or demonstrations featured on the website, for which the User Information is required.
- 3.Use of Your Information
- 3.1.The Company will use your contact information from the registration form on the website to contact you when necessary, which includes sending you information about our products and services, and promotional material from some of our partners.
- 3.2.The Company will use your passwords and email addresses to verify your identity, to provide you with the trial and demonstration services that are available on our website and for use as account numbers in our record system.
- 3.3.The Company will use your financial information to bill you for any products or services that you may purchase from our website and to check qualifications for registration. You agree that the Company may use your Personal Information (as defined under the Information technology Act, 2000 ("IT Act") and the rules made thereunder) or Sensitive Personal Data or Information (as defined under the IT Act and the rules made thereunder) in such manner as may be required to serve you better or as the Company deems fit.
- 3.4.The Company may also use your demographic data, profile data, traffic data, to customize and tailor your experience on our website and display content according to your preferences.
- 3.5.The Company will use cookies to help us understand and save your preferences, visited pages and logging in options for future visits and compile statistical data about website traffic and interaction so that we can offer better experiences and tools in the future.
- 3.6.The Company will use your IP address to help diagnose problems with our servers, to administer our website and services, to identify you, to gather broad demographic information about our customers and to protect ourselves and our partners from fraud and cybersecurity incidents.
- 3.7.By accessing our website and services, you signify that you have carefully read, understood, and agree to be bound by, and consent to the collection, use, transfer, retention, alteration, deletion of your information as provided in, this Privacy Policy.
- 4.Data Retention Period
- 4.1.The Company will retain the User Information for as long as is necessary, or for such longer periods, as may otherwise be required to fulfill any requirements under applicable laws.
- 5.Recipients of User Information
- 5.1.The Company may share your User Information with certain third parties, including our service providers, affiliates, sub-contractors on the condition that such third party shall maintain the security and confidentiality of the User Information in accordance with law.
- 5.2.The Company may share your User Information with third parties for the following purposes:
- a.To fulfil our legal obligations;
- b.To enable us or third parties to carry out contractual obligations;
- c.To protect the rights, property or safety of the Company or another party;
- d.To enable the Company and third parties to carry out their services; and
- e.To carry out our legitimate interests.
- 5.3.The Company will ensure that your User Information received through our website and services is only accessible to authorized individuals as necessary to provide you the services you selected, including to effectively handle your business relationship and/or respond to your requests or inquiries.
- 5.4.The Company does not have, and will not accept, any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy.
- 6.Security Measures Implemented to Protect Personal Data
- 6.1.We have in place technical and organizational security measures designed to prevent unauthorized or unlawful disclosure of or access to, or accidental or unlawful loss, destruction, alteration, or damage to your User Information.
- 7.Applicable Laws
- 7.1.You agree that this Privacy Policy and any security measures that the Company may take to secure Personal Information (as defined under the IT Act and the rules made thereunder) or Sensitive Personal Data or Information (as defined under the IT Act and the rules made thereunder) on our website constitutes reasonable security practices and procedures under section 43A of the IT Act and accordingly, the rules of the Central Government in this regard shall not apply.
- 8.Privacy of Children
- 8.1.The Company does not knowingly address or encourage individuals under the age of 18 ("Children") to submit User Information for the website. We are committed to ensuring the privacy and protection of personal information of children, and we do not collect any personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you believe that your child has provided us with Personal Data, please contact us immediately. In Page 5 of 5 the event that we become aware of collecting Personal Data from children, we will take immediate action to remove this information from our servers and systems.
- 9.Data Processing
- 9.1.While offering our products and solutions to our customers, the customers of the Company, and not the Company, determine how and why the personal data of individuals is processed. With respect to such personal data, we are a "data processor" under the GDPR since we process personal data on the basis of instructions from our customers and our customers are the "data controllers" of the personal data.
- 9.2.As Data Controllers, the Company's customers are responsible for disclosing the rights of individuals ("Data Subjects") with respect to their Personal Data and other information regarding the collection and use of that Personal Data, in accordance with the GDPR.
- 10.Grievance Redressal
- 10.1.If you have any grievances regarding the processing of User Information or if you want to exercise any rights elaborated in paragraph 8, kindly send an email to the following email address:Email: compliance@pmentire.com
- 11.Contacting Us
- If there are any questions regarding this Privacy Policy you may contact us at compliance@pmentire.com.
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